Enhancing Well-being in a Hectic World
What companies can actually do about burnout, beyond the things that do not work.
The wellness budget is the least effective part of a wellness program. What people report helping, consistently, is a smaller number of things they are responsible for and a clearer sense of which ones matter this week.
Load, not hours
Hours are easy to measure and a poor proxy. Number of simultaneous commitments is harder to measure and a much better one.
The manager is the intervention
No benefit survives a manager who schedules over it. Most of what a company can do about burnout is done by the person running the one-to-one.
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